Help Center

Q: How long does shipping take?

We typically process orders within 1-3 business days . Delivery times vary based on location: USA: 7-12 business days with free shipping.

Q: Do you offer free shipping?

Yes! We provide free shipping on all orders (US only).

Q: Can I track my order?

Absolutely! Once your order ships, you’ll receive a tracking number via email.

Q: What if my order is lost or delayed?

Please contact us at info@crowngadget.com , and we’ll help resolve the issue.

Q: Are your phone cases compatible with wireless charging?

Most of our cases support wireless charging unless stated otherwise in the product description.

Q: Do you sell screen protectors for all phone models?

We carry screen protectors for iPhone, Samsung, Google Pixel, and more . Check the product details for compatibility.

Q: How do I know which case fits my phone?

Each product lists compatible models. If unsure, message us before purchasing!

Q: What payment methods do you accept?

We accept Credit/Debit Cards (Visa, Mastercard, Amex), PayPal, and Shopify Pay .

Q: What’s your return policy?

30-Day Returns: Unused items in original packaging can be returned within 30 days. Defective Items: Contact us within 7 days for a replacement/refund.

Q: How do I initiate a return?

Email info@crowngadget.com with your order number, and we’ll guide you.

For assistance, please email us at info@Crowngadget.com or use the form below.

Contact Us

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

Please allow 3 - 5 business days from the time your package arrives back to us for a refund to be issued.

Orders & Shipping

How long does shipping take?

Do you offer free shipping?

Can I track my order?

What if my order is lost or delayed?

Product Information

Are your phone cases compatible with wireless charging?

Do you sell screen protectors for all phone models?

How do I know which case fits my phone?

Payments & Returns

What payment methods do you accept?

What’s your return policy?

How do I initiate a return?

Contact & Support

How can I reach customer service?

Do you offer bulk discounts for resellers?

Still Have Questions?

If you didn’t find your answer here, email us at info@crowngadget.com, and we’ll respond within 24 hours.